Terms of Service

Last updated: 12 May 2026

These Terms of Service (hereinafter "Terms") govern the legal relationship between Iluehe OÜ (registry code 14642937, hereinafter "WebsiteGenie" or "we") and the client (hereinafter "Client") regarding the services offered through websitegenie.eu.

1. General provisions

The Terms take effect from the moment the Client places an order or enters into a service agreement with us. By placing an order, the Client confirms that they have read these Terms and agree to be bound by them.

2. Service description

WebsiteGenie creates, deploys and maintains websites for small businesses. The Standard package includes:

• A 1-page website (one-pager)
• SEO baseline setup and sitemap
• Mobile-friendly, with HTTPS/SSL
• Publication within 24 hours of approval of the final draft

In addition, we offer optional add-on services (additional pages, multiple languages, custom design, copywriting, etc.) and an optional monthly hosting and maintenance service.

3. Pricing and payment terms

One-time setup fee

Standard package: €149 (one-time).

Add-on services are charged according to the prices on our website or by separate agreement.

Monthly fee (if applicable)

Hosting and maintenance: €9 per month. This fee applies only if WebsiteGenie hosts the Client's website. It includes web hosting, SSL certificate, technical monitoring, backups and one content edit per month. Additional edits from €20.

If the Client already has their own web hosting (e.g. Zone.ee, Veebimajutus.ee or other), we deploy the site there and no monthly fee applies.

Payment terms

• All payments are made by invoice. We do not use automatic card billing.
• The setup fee invoice is issued after the Client approves the final draft (not in advance).
• The monthly invoice is emailed to the Client each month with a payment term of 14 days.
• Iluehe OÜ is currently not VAT-registered — invoices are VAT-free.

4. Domain and email

The Client obtains their own domain and email service (e.g. via Zone.ee, Veebimajutus.ee or another provider). WebsiteGenie helps free of charge with setup and connecting them to the website. The domain always remains owned by and registered in the Client's name.

5. Website creation and approval

1. The Client submits an order and provides the basic information about their business.
2. WebsiteGenie creates an initial draft within 24 hours.
3. The Client reviews the draft and provides feedback (up to 2 rounds of changes are included in the price).
4. After the Client's approval, the setup fee invoice is issued.
5. Once the invoice is paid, the website goes live.

6. 7-day satisfaction guarantee

We offer a 7-day satisfaction guarantee. If the Client is not satisfied with the service within the first 7 days after the website is published, we will refund the one-time setup fee upon request. In case of a refund, the website is taken down and we hand over the source files to the Client on request.

7. Changes and maintenance

The monthly hosting and maintenance fee covers one content edit per month upon request (e.g. text, phone number or image swap). Additional edits start from €20 each, depending on the scope of work.

Edits are made only by WebsiteGenie to ensure the website's security and technical integrity. The Client does not have direct technical access to website administration.

We typically perform edits within 1–3 business days. Urgent changes are possible by separate arrangement.

8. Termination

The Client may terminate the agreement at any time by giving at least 30 days' notice by email. Upon termination:

• If WebsiteGenie hosted the Client's website, the site is taken down and is no longer publicly accessible.
• On the Client's request, we hand over the source files (so the Client may continue using the site themselves or migrate it elsewhere).
• The domain remains with the Client (as it was purchased by them).
• Prepaid monthly fees are not refunded, but the service is delivered until the end of the period.

WebsiteGenie may terminate the agreement if the Client materially breaches the Terms (e.g. unpaid invoices over 30 days), with 14 days' notice.

9. Client obligations

• To provide WebsiteGenie with accurate and truthful information about their business.
• To pay invoices on time.
• Not to use the service for unlawful activity (including copyright infringement, misleading advertising, spam).
• To keep their domain and email account credentials secure.

10. Liability

WebsiteGenie makes reasonable efforts to ensure reliable service operation but does not guarantee 100% uptime (e.g. due to third-party hosting, DNS or domain provider outages).

WebsiteGenie's liability towards the Client is limited to an amount equal to the fees paid by the Client during the 12 months preceding the breach. We are not liable for indirect damages, such as lost profits or business disruption. The liability limitation does not apply where damage is caused intentionally or through gross negligence.

11. Intellectual property

Upon full payment of the setup fee, the author's economic rights to the created website (including the source code, texts and design elements) are transferred to the Client. WebsiteGenie retains copyrights to its platform software, general templates and tools.

12. Governing law and dispute resolution

These Terms and the agreement are governed by the law of the Republic of Estonia.

We aim to resolve disputes primarily through negotiation. If negotiations are unsuccessful, the dispute shall be resolved in Harju County Court (Harju Maakohus), Estonia.

13. Changes to the Terms

WebsiteGenie may update the Terms from time to time. We will notify the Client of material changes by email at least 30 days in advance. If the Client does not agree to the changes, they have the right to terminate the agreement before the changes take effect.

14. Contact

For any questions, please contact:
Email: info@websitegenie.eu